The International Organization for Standardization, or ISO, is an independent, non-governmental international organization that sets standards for quality management systems. ISO certification conveys commitment to maintaining an efficient quality management system that saves time and cost, improves efficiency and ultimately enhances customer relationships.
ThoughtFocus recently renewed its ISO 9001:2015 certification for its Bengaluru location. Certification involves a rigorous audit, and a verification and validation process of several months at different stage of the projects and processes. Certification provides proof that ThoughtFocus adheres to the five pillars for an ISO Quality Management System that include:
- Proper planning & practices of statutory & regulatory compliance
- Leadership commitment
- Support and information provided to the contributors of any project meeting business requirements
- An effective communication strategy for problem resolution
- Ensuring high quality deliverables to customers
As an ISO certified organization, we have been recognized as a company that follows a uniform policy and standards across the organization. Our commitment to this ISO standard also certifies that we are a credible organization that works continuously to improve our processes and best practices for our client’s benefit. Other quality management benefits include a more efficient workforce, continuous improvement and sustainable customer success.
ThoughtFocus is a privately held company, headquartered in Milwaukee, Wisconsin. We lead transformation in business with technology and insights to add value in four major sectors, aerospace and defense, education, finance, and manufacturing. We’re unlike the large consulting firms whose digital transformation business model is disjointed into separate advisory and execution firms that may not reflect the reality of the client’s needs. ThoughtFocus is a smaller company with an integrated approach, which has led to successful outcomes. The organization has grown rapidly since its inception and is now a mid-sized company, part of the Blackstone portfolio. The founders hold executive positions within the organization and are actively involved with clients and projects. See more at www.thoughtfocus.com.