The KPO Services We Offer

People


Extend your human resources capacity with global teams. We supply whatever skill levels you require, with the domain expertise specific to your industry and your organization’s needs.

ThoughtFocus currently has 1,500 skilled KPO employees and can add any number you need in quick time.  Quality, transparency, and security are some of the most important factors in our operations.

Process


ThoughtFocus provides an integrated methodology for business process re-engineering with people, process and technology combined to deliver high value to its customers

  • Value-added mission-critical business operations
  • Create efficiencies with workflows and SOP’s (Standard Operating Processes)
  • Create efficiencies for mission-critical processes for faster, economical and better results

Technology


ThoughtFocus meets your needs with relevant, new and custom technology and industry-specific CRM tools.

Back office operations outsourcing is even more affordable and faster than ever with business intelligence platforms and cloud computing. RPAs (Robotic Process automation) easily manages an increase in your work without needing seasonal resources.

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