Our KPO Industry Capabilities & Results

Financial Services

  • Title & Escrow
  • Mortgage Banking
  • Private Equity
  • Fund Management
  • Alternative Assets

Logistics & Compliance

  • Fleet Management
  • Payroll Management
  • F&A Back office
  • HR Compliance
  • Verifications

Insurance

  • Risk Assessment
  • Claims Management
  • Geospatial Services (GIS)
  • AP/AR
  • Underwriting

Services Industry

  • Hospitality Back Office
  • Healthcare Back Office
  • Media & Publications
  • Utilities Back Office
  • Aerospace Back Office

We provide customer service across all the verticals

Results


Some successful client results are:

  • 100% cost predictability on a year over year basis
  • 100% turnaround times achieved for client SLAs
  • 98% accuracy and quality standards – helping you achieve ISO standards or SOC.
  • 100% reduced backlog for real-time production
  • Over 40% cost savings in the first year of operations
  • 24/7 and 365  extended operations delivery team located globally and locally to ensure effective turnaround time

Establishing Effective 3PL Processes


Our 3PL services include process re-engineering and operational outsourcing to improve accuracy, reduce costs, and eliminate redundancy in operations.  Clients typically achieve operational savings exceeding 25%.  We define SOPs and implement governance models to maintain efficiency and effectiveness.

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