Our KPO Industry Capabilities & Results
Financial Services
- Title & Escrow
- Mortgage Banking
- Private Equity
- Fund Management
- Alternative Assets
Logistics & Compliance
- Fleet Management
- Payroll Management
- F&A Back office
- HR Compliance
- Verifications
Insurance
- Risk Assessment
- Claims Management
- Geospatial Services (GIS)
- AP/AR
- Underwriting
Services Industry
- Hospitality Back Office
- Healthcare Back Office
- Media & Publications
- Utilities Back Office
- Aerospace Back Office
We provide customer service across all the verticals
Results
Some successful client results are:
- 100% cost predictability on a year over year basis
- 100% turnaround times achieved for client SLAs
- 98% accuracy and quality standards – helping you achieve ISO standards or SOC.
- 100% reduced backlog for real-time production
- Over 40% cost savings in the first year of operations
- 24/7 and 365 extended operations delivery team located globally and locally to ensure effective turnaround time
Establishing Effective 3PL Processes
Our 3PL services include process re-engineering and operational outsourcing to improve accuracy, reduce costs, and eliminate redundancy in operations. Clients typically achieve operational savings exceeding 25%. We define SOPs and implement governance models to maintain efficiency and effectiveness.