TFGPT Education
An AI platform that powers 24/7 support across enterprises. We define measurable ROI targets upfront and tie a portion of our fees to achieving them.
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23
Campuses across the largest U.S. state university system
10.6
Million residents served through a statewide AI chatbot initiative
ISG
Digital Case Study Award winner
Top-2
Finalist in the IBM Build Challenge
60+
Languages with built-in accessibility support
Enterprise AI Support That Works Across Every Channel
TFGPT Education automates repetitive inquiries across web, mobile, SMS, telephone, social, and voice, providing fast, accurate support around the clock.
Built for enterprise environments, it integrates with your existing systems to answer questions, complete routine tasks, and resolve requests without human intervention, helping your teams focus on higher-value work while extending support coverage without adding headcount.
One Platform. Every Channel. Around the Clock.
Every TFGPT Education deployment includes the same enterprise commitments.
Answer Accuracy
Responses are generated only from approved content, validated against standardized testing with continuous review.
24/7 Availability
Omnichannel self-service backed by enterprise service-level commitments.
Rapid Time to Value
Prebuilt knowledge models and enterprise connectors enable deployments in weeks, not quarters.
Enterprise-Grade Security
No personally identifiable information is stored on the TFGPT Education cloud. Protected records remain within your authentication systems, with encryption in transit.
A Commercial Model Built Around Your Business
Every organization's support operation is different. Your ROI depends on inquiry volumes, cost per contact, and the outcomes you want to achieve. Every engagement follows a three-part commitment designed around your business.
01
Establish Your Baseline
Before deployment, we establish your current baseline, including inquiry volume, cost per contact, resolution time, after-hours coverage, and staffing load. Every target is measured against your operation, not industry averages.
02
Define ROI Targets
We agree on quantified ROI targets for the metrics that matter most to your business, including self-service containment, answer accuracy, productivity, and cost per resolution. Every target is documented before implementation begins.
03
Share Accountability
A defined portion of our fees remains contingent on achieving those agreed outcomes. If targets are not met, you do not pay full price. We share the commercial accountability alongside you.
Your Numbers.
Your Business Case.
Every ROI model is built using your operational data and we quantify impact across four key areas:
Deflection
Resolve repetitive inquiries through self-service, reducing the volume reaching support teams.
Productivity
Reduce handling time for repetitive requests, allowing agents to focus on more complex work.
Cost per Resolution
Lower the cost of every interaction by shifting appropriate requests from assisted to automated support.
Coverage
Extend support beyond business hours and during peak demand without increasing headcount.
Results from Live Deployments.
These outcomes reflect production deployments. Your guarantee will be based on your own baseline and agreed objectives.
4000
Weekly contact points reached, up from 1500, with full visibility into demand that previously went to voicemail.
60%
Call center productivity gain from automating password resets that had consumed more than half of all call volume.
85%
Agent productivity improvement through AI-assisted routing, cutting unproductive call time from six minutes to under one.
30%
Drop in HR ticket volume during benefits enrollment through self-service resolution.
5 seconds
Time to complete a loan eligibility lookup that previously took four minutes per agent.
Request Your Baseline Assessment
We will evaluate your support operation, model the potential return, and recommend measurable targets.
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