Our Kind of Team Player:
Our company’s culture promotes teamwork while nurturing individuality. We are building a highly diverse and cohesive team. A culture which promotes open-minded, celebrate team achievements as well as individual milestones, a culture which brings great minds together.
Our Quality of Work:
Through our work in the areas of Financial, Real Estate, Engineering, Human Resources, and Customer Support, ThoughtFocus in Dominican Republic retains a rich and diverse base of clients. Among these are some of the world’s largest companies. We are highly regarded by our customers for our ability to deliver precise and superior results.
“Dedicated and diligent”, was how one of our customers described us. Our operational best practices ensure we deliver quality work to our customers. Our Quality Assurance team works across different projects to ensure compliance with SLAs. We set our quality standards higher than customer expectations and thus ensures customer delight.
We celebrate success:
Appreciate and acknowledge. We strive to inspire and reward our employees, as we believe that happy employees make for satisfied customers. We have formal and informal ways of acknowledging a job well done. These include an incentive program or bonus payouts which rewards top performers to verbal or written (emails/certificates) recognition for an associate’s exemplary achievements. Teams have a “Wall of Fame”, where they display the customer accolades and certificates.