Get to know us

ThoughtFocus' success and continued growth is directly tied to the efforts of every single person in the company, supported and mentored by our Executive and Management Teams' leadership.

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Suman Radhakrishna Chief Executive Officer

Suman is the President and CEO of ThoughtFocus. He is also one of the founders of the company and serves on the board as Chairman of the Board. He is based in Milwaukee, WI.

With twenty years of technology industry experience, including software development and enterprise application implementation, Suman has managed many mission critical projects across multiple geographies and sectors. His extensive manufacturing sector expertise helped seed ThoughtFocus’ early client relationships.

Prior, Suman played key roles in the inception and growth of two startups, Mobyz LLC and e-Emphasys Technologies Inc. These companies specialized in mobile application development and ERP implementation.

Suman’s expertise includes business management, business process optimization, financial and business analysis, enterprise solutions development, and Internet, mobile and enterprise application deployment.

Suman holds a Master of Business Administration from Texas A&M University and a Bachelor of Science in Electronics from University of Mysore, India.

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Shylesh Krishnan Executive Vice President

Shylesh Krishnan is an Executive Vice President at ThoughtFocus. He is also one of the founders of the company and serves on the board. He is based in Irvine, CA.

He is a senior executive with over two decades of outsourcing business experience. Before ThoughtFocus, Shylesh held senior sales and business management positions with Fortune 500 companies such as Digital Equipment Corporation (DEC), Compaq and HCL.

At ThoughtFocus, he continues building and managing many key client relationships; solidifying the company’s expanding foundation. Additionally, he has overseen the firm’s expansion into new business verticals and market sectors while growing its global client footprint. His extensive business strategy expertise enables clients to improve their business models while growing around the world.

Shylesh has a long track record of helping companies re-engineer their business processes using technology and offshore BPO services to achieve higher operational efficiencies.

Shylesh holds a Bachelors degree in Electronics and Communication Engineering from the University of Mysore and a Masters in Business Administration from University of Phoenix.

 

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Rajiv Goyal Executive Vice President

Rajiv Goyal is an Executive Vice President at ThoughtFocus. He is also one of the founders of the company and serves on the company board. He is based in New York, NY.

Prior to ThoughtFocus, Rajiv was Managing Director for North American operations at CIL, a technology outsourcing firm. As a founding member of CIL, he was instrumental in taking the company public in 1999. He continued to serve on its board until 2003 when he divested from the company.

In his 25 plus years in the industry, Rajiv has held key positions with a number of reputable organizations. His experience spans a diverse set of industries from finance, insurance, telecom, law enforcement to logistics. Rajiv has a deep technical background in enterprise data architecture. He has guided many large companies build and manage their data assets. In the mid 90’s, Rajiv was a key member of the small team that put together the first internet banking solution and helped launch the first virtual bank that showcased to the world the possibilities in Internet banking.

With over two decades of hands-on experience working with customers, Rajiv has gained a deep understanding of the issues common to global outsourcing and the trends impacting them.  As the executive manager for ThoughtFocus,  he uses this understanding to bring a positive impact to the outsourcing strategy of ThoughtFocus’ clients.

Rajiv holds a Master’s in Computer Science from the University of Utah and Bachelors of Science degree in Computer Science from Indore India.

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William Murphy Board Member (from Blackstone)

William (Bill) Murphy serves on ThoughtFocus’ Board of Directors as the investor member. He joined the Board upon Blackstone’s investment in the company in 2013. He is based in New York, NY.

Bill is a Senior Managing Director and the Chief Technology Officer at Blackstone. He leads the Blackstone Innovations and Infrastructure team and is responsible for the firm‘s technology efforts.

Prior to joining Blackstone in 2011, Bill was the founding Chief Technology Officer for Capital IQ. He was responsible for overseeing all product design, development, infrastructure, and technology support, and was involved with all operations of the business. Before Capital IQ, Bill led teams at Sapient, delivering solutions for large clients primarily in financial services.

He received a BSE in Computer Science from the University of Pennsylvania.

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Bob Olson Senior Vice President,
Financial Services Practice

Bob Olson serves as ThoughtFocus’ Senior Vice President, for Financial Services. He is based in Dallas, TX.

Over his 35 years career, Bob has helped many domestic and global financial services and technology firms to improve their performance and profitability.

His experience in the financial services industry includes managing diverse divisions of U.S. banks including technology, cash management, correspondent banking, check, loan, branch operations, product management and wholesale banking.  He has helped financial institutions reach their growth, expense management, and revenue objectives through global sourcing strategies.  His specialties today include executive management, business development, relationship management, technology consulting, strategy, marketing, sales and sales management, and global sourcing.

Prior to ThoughtFocus Bob was a Managing Partner at CSC where he oversaw the financial services consulting division for the Americas.  He has also served as the Vice President of Global Financial Services for Unisys where he managed this division.  Before joining Unisys, he was Head of the Financial Services division of the international technology and consulting firm Collabera.

Bob was previously President and Chief Executive Officer of Carretek, LLC, where he pioneered offshoring banking operations and was responsible for maintaining collaborative relationships with financial institution clients to solve business challenges.

Bob has also been a part of two banking organizations, holding positions of Executive Vice President of the bank holding company Magna Group (now Regions Financial Corporation) and Group Vice President of Security Pacific National Bank (now Bank of America).

Bob is a graduate of the University of California, Los Angeles.

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Sanjay Kabra Senior Vice President

Sanjay Kabra serves as ThoughtFocus’ Senior Vice President, Global Delivery. He is based in Bangalore, India.

Sanjay joined ThoughtFocus with a clear mandate: broaden, enhance, and deepen the delivery organization’s already well-regarded capabilities, expertise, and reach. He came to the company with extensive experience and thorough understanding of all global enterprise functions and large strategic engagements in complex mission critical environments.

Sanjay has extended the teams so each can efficiently and effectively handle larger and more complex projects without it losing its agility and long innovation and deployment history. Sanjay has a track record of building high-performance teams that work seamlessly across geographical and corporate boundaries. He has worked with and mentored numerous global companies in defining, formulating, and executing their strategic outsourcing plans along with executing their daily tactical business initiatives.

Before ThoughtFocus, Sanjay had a long and successful career with HCL Technologies, where he managed multiple vertical business units with a focus on architecting growth strategy for emerging markets and industry verticals. With more than twenty years in technology services, Sanjay has incubated several businesses and has been the catalyst for introducing new service lines.

Sanjay holds a bachelor’s degree from the University of Calcutta and a Management Certificate from the University of California.

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Anuradha Arun Chief Financial Officer

Anuradha is ThoughtFocus’ Chief Financial Officer. She is based in Bangalore, India.

Anuradha is a Chartered Accountant with twenty years of business advisory, process and systems design, management reporting, and internal audit experience. Throughout, she has worked in a broad spectrum of industry and market sectors including information technology, financial services, manufacturing, eCommerce, hospitality, supply chain, and information technology enterprise solutions.

Beginning in 2011, Anuradha provided financial consultancy to ThoughtFocus, and in early 2015 she assumed the position of CFO. Anuradha brings an industry leading transformational approach to financial processes by analyzing weaknesses in existing systems and designing processes and mechanisms to standardize corporate and enterprise finance and reporting.

Her deep experience with a broad set of companies spans multiple geographies and regulatory bodies, winning accolades from peers and industry associations. Additionally, Anuradha’s work in reporting and compliance with Private Equity funding and business valuations makes her highly desirable with high-growth companies. 

Anuradha, an Institute of Chartered Accountants of India fellow member, obtained her degree in 1997. She has a Bachelors degree in Commerce from Bangalore University.

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David Deal General Manager,
Aerospace

David V. Deal serves as ThoughtFocus’ General Manager, Aerospace Practice.

David brings with him extensive experience, passion, entrepreneurial spirit, and a widespread network in the aerospace industry.

For the past 25 years, he has been a creative business executive with a diverse background; delivering results for Fortune 500 and small start-up companies. David is an innovator with proven abilities in launching and managing business transformations, delivering new products and services while driving business growth, optimizing operational performance, and delivering client satisfaction.

He brings to this position a broad business knowledge base, outstanding commitment to team development through coaching and mentoring as well as exemplary strategic planning, process development, performance monitoring, risk management, and cost/cash and P&L management expertise.

He has been an entrepreneur and has held executive management strategic leadership roles with many leading aerospace firms: Thales Aerospace, Pacific Scientific Aerospace (now Meggitt), Dassault Systems, Rockwell Collins, VAS Aero Services, and other global aviation manufacturing and service organizations.

David, a former US Marine Corps officer, holds a Master of Science degree in Integrated Logistics Support from National University and a Bachelor of Science degree in Education from Idaho State University.

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Prashanth Sharma Vice President

Prashanth Sharma serves as ThoughtFocus’ Vice President, Manufacturing. He is based in Milwaukee, WI.

Prashanth has fifteen years of hands-on experience providing strategic technology leadership, processes, organizational integration, and product engineering solutions. The majority of his career has been spent with multi-billion dollar Fortune 50 enterprises in manufacturing. Prashanth has helped numerous large manufacturing companies align technology initiatives to strategic business goals. His expertise include organizational integration, enterprise technology integration, risk management, and new product introduction.

Prashanth began his career developing software products on multiple technology stacks in global multinational firms. He was an integral part of two successful technology startups, both ultimately growing into successful multi-million dollar technology solution providers.  His extensive experience leading cross-functional, multi-national and cultural business and technology teams across the globe makes him a valuable asset for clients defining their global technology delivery plans.

Prashanth holds a Bachelors degree from Bangalore India.

Read more
Divyatej Raghu Vice President

DivyaTej (DT) Raghu serves as ThoughtFocus’ Vice President, Education. He is based in Irvine, CA.

DivyaTej has over twenty years of experience in software development, business process re-engineering, and enterprise applications implementation.  He focuses on helping clients manage their mission-critical projects and initiatives across multiple geographies. DivyaTej has helped many organizations successfully embrace emerging technologies to overcome complex business and technology challenges using global teams.

For over fifteen years, DivyaTej has worked with large well-known public and private universities on student success initiatives. He has simultaneously managed projects in ERP, business processes change, business intelligence, enterprise mobility, cloud computing and technology security.

Prior to joining ThoughtFocus, DivyaTej held key roles at MITS Inc., the SLK Group, and Otto Bilz. As part of the MITS leadership team, he was instrumental in building the ERP and ECM practices. DivyaTej also played a key role in the inception and growth of several startups, such as TF Payments, InfoNet Consulting, iAlertesite.com, and Enfacet. These companies specialized in the areas of mobility, web, and enterprise applications.

DivyaTej holds a Bachelor of Engineering degree from the University of Mysore, India.

Read more
Jim Hilley Vice President

Jim Hilley serves as ThoughtFocus’ Vice President, Sales and Relationship Management. He is based in Atlanta, GA.

Jim, a highly successful sales and business leader with over twenty-five years of broad management experience, focuses on selling value-based professional services in technology and business process outsourcing. He has extensive experience in developing outsourcing strategies with C-level executives in large global enterprises using balanced on-, near-, and off-shore services. 

Jim is adept at building long-term relationships with executive decision-makers across a broad spectrum of enterprises. He can quickly develop an understanding of the client needs and map them to technology-service propositions that can bring immediate value to the client’s organization. He has a track record of enabling relationships that are based on mutual value creation.

In his prior roles at Gazelle Consulting and Xpanxion, he held leadership positions in business development and lead the company through an acquisition. At Duke Engineering & Services, Jim managed sales and delivery.

Jim has a background in Nuclear Engineering from the University of Illinois at Champaign-Urbana and the Georgia Institute of Technology.

Read more
Naganand Jagadeesh Vice President

Naganand Jagadeesh serves as ThoughtFocus’ Vice President, Payment and Loyalty Solutions.  He is based in Dallas, TX.

With over twenty years of overall technical experience, Naganand is a technology strategist and proactive leader with the proven ability to build strong business relationships, manage international clients and distributed delivery teams, and create strategic roadmaps.

He has established ThoughtFocus as a cutting edge transaction processing solutions and service provider. Under his leadership, the Payment and Loyalty Solutions group has developed product frameworks offered as deployment-ready, customizable product platforms in either packaged software models or a Platform as a Service (PaaS) model. One flagship solution is a turnkey, privately labeled mobile payment solution.

Naganand has contributed to a host of solutions including a payment gateway, transaction acquiring and issuing switch, fleet card authorization host, loyalty solution host, tokenization platform, eCommerce, SMS traffic gateway, and clearing and settlement systems.

Prior to joining ThoughtFocus, Naganand held senior roles in engineering groups at Fortune 50 technology companies including Unisys Corporation, Compaq, and Hewlett-Packard. His work at HP as a senior firmware engineer involved working on multiprocessor servers, parallel computing architectures, and high availability systems.

Naganand holds a Bachelor’s of Engineering Degree in Electronics and Communications from the University of Mysore, India, and an Honors Diploma in Systems Management.

Read more
Rand Robbins Director,
Talent Acquisition

Rand serves as ThoughtFocus’ Director, Talent Acquisition. He is based out of our New York, NY and Edison, NJ offices.

Rand has more than twenty years’ experience building relationships with executive leaders, business units, human resources, finance, operations, candidates, and all personnel involved in the recruiting process.

He has worked with global organizations including Accenture, Comcast, Barclaycard, Cigna, and Bluestone.  Rand brings to the company a diverse background, from building and managing teams, to process development, improvement and deployment to principal level technical recruiting.

Rand brings to this position his considerable background and expertise in building and directing the Talent Acquisition process.  As our leader in this critical function, he will partner with the executive leadership team and human resources to effectively manage the strategy and implementation of hiring superior talent for the company.

Additionally, he looks to create efficient transparency within ThoughtFocus by developing strategic initiatives, best practices, tool assessment/implementation, and to review protocols increasing visibility within the technology community.  As part of this program, he will build and maintain strong relationships with business leaders; develop key insights into business needs to anticipate talent requirements and ensure fulfillment of positions.

Read more
Ritesh Wadhwa Vice President

Ritesh Wadhwa serves as ThoughtFocus’ Vice President. He is based in Irvine, CA and focuses on Business Process Outsourcing (BPO).

He is responsible for business expansion, operations, and client delivery from ThoughtFocus’ state-of-the-art India, the Philippines, and USA delivery centers.

Ritesh has seventeen years of business process outsourcing experience. He is a recognized industry expert in transitioning and expanding knowledge-intensive business processes including risk assessment, claims and payroll management, credit services, retail, procurement, logistics back office, and financial services.

He has successfully worked with and mentored numerous large Fortune 500 clients on their BPO initiatives.  He has managed and directed process transitions for client engagements simultaneously in India and the Philippines. In all of the engagements, he has helped clients realize dramatic cost efficiencies and service performance improvement.

Prior to ThoughtFocus, Ritesh held a leadership position at HCL where he was part of the pilot group responsible for setting up HCL’s BPO operations. He has been recognized by clients and industry leaders for his contributions to efficiencies in process re-engineering and automation.

Ritesh holds a Bachelor’s degree in Business Administration and International Business from Guru Jambheshawr University, and a Master’s certification in Business Administration. He is COPC gold standard certified for managing critical business operations.

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Sahitha Ravindran Senior Manager (HR) India

Sahitha serves as ThoughtFocus’ Senior Manager, Human Resources and is responsible for HR operations in India. She is based in Bangalore, India.

Sahitha oversees the human resources function at ThoughtFocus for its various delivery centers in India.  In this management role, she is responsible for resource planning, talent acquisition and management, HR compliance, compensation, and benefits administration. Sahitha has been instrumental in creating a vibrant culture within the company and helping support the organization’s aggressive growth over the last decade.

Before joining ThoughtFocus, Sahitha held leadership roles at Accentia and HSBC.

Sahitha has a post-graduate degree in Human Resources Management from Bangalore.

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  • Board
  • Suman Radhakrishna Chief Executive Officer

    Suman is the President and CEO of ThoughtFocus. He is also one of the founders of the company and serves on the board as Chairman of the Board. He is based in Milwaukee, WI.

    With twenty years of technology industry experience, including software development and enterprise application implementation, Suman has managed many mission critical projects across multiple geographies and sectors. His extensive manufacturing sector expertise helped seed ThoughtFocus’ early client relationships.

    Prior, Suman played key roles in the inception and growth of two startups, Mobyz LLC and e-Emphasys Technologies Inc. These companies specialized in mobile application development and ERP implementation.

    Suman’s expertise includes business management, business process optimization, financial and business analysis, enterprise solutions development, and Internet, mobile and enterprise application deployment.

    Suman holds a Master of Business Administration from Texas A&M University and a Bachelor of Science in Electronics from University of Mysore, India.

    Read more
  • Shylesh Krishnan Executive Vice President

    Shylesh Krishnan is an Executive Vice President at ThoughtFocus. He is also one of the founders of the company and serves on the board. He is based in Irvine, CA.

    He is a senior executive with over two decades of outsourcing business experience. Before ThoughtFocus, Shylesh held senior sales and business management positions with Fortune 500 companies such as Digital Equipment Corporation (DEC), Compaq and HCL.

    At ThoughtFocus, he continues building and managing many key client relationships; solidifying the company’s expanding foundation. Additionally, he has overseen the firm’s expansion into new business verticals and market sectors while growing its global client footprint. His extensive business strategy expertise enables clients to improve their business models while growing around the world.

    Shylesh has a long track record of helping companies re-engineer their business processes using technology and offshore BPO services to achieve higher operational efficiencies.

    Shylesh holds a Bachelors degree in Electronics and Communication Engineering from the University of Mysore and a Masters in Business Administration from University of Phoenix.

     

    Read more
  • Rajiv Goyal Executive Vice President

    Rajiv Goyal is an Executive Vice President at ThoughtFocus. He is also one of the founders of the company and serves on the company board. He is based in New York, NY.

    Prior to ThoughtFocus, Rajiv was Managing Director for North American operations at CIL, a technology outsourcing firm. As a founding member of CIL, he was instrumental in taking the company public in 1999. He continued to serve on its board until 2003 when he divested from the company.

    In his 25 plus years in the industry, Rajiv has held key positions with a number of reputable organizations. His experience spans a diverse set of industries from finance, insurance, telecom, law enforcement to logistics. Rajiv has a deep technical background in enterprise data architecture. He has guided many large companies build and manage their data assets. In the mid 90’s, Rajiv was a key member of the small team that put together the first internet banking solution and helped launch the first virtual bank that showcased to the world the possibilities in Internet banking.

    With over two decades of hands-on experience working with customers, Rajiv has gained a deep understanding of the issues common to global outsourcing and the trends impacting them.  As the executive manager for ThoughtFocus,  he uses this understanding to bring a positive impact to the outsourcing strategy of ThoughtFocus’ clients.

    Rajiv holds a Master’s in Computer Science from the University of Utah and Bachelors of Science degree in Computer Science from Indore India.

    Read more
  • William Murphy Board Member (from Blackstone)

    William (Bill) Murphy serves on ThoughtFocus’ Board of Directors as the investor member. He joined the Board upon Blackstone’s investment in the company in 2013. He is based in New York, NY.

    Bill is a Senior Managing Director and the Chief Technology Officer at Blackstone. He leads the Blackstone Innovations and Infrastructure team and is responsible for the firm‘s technology efforts.

    Prior to joining Blackstone in 2011, Bill was the founding Chief Technology Officer for Capital IQ. He was responsible for overseeing all product design, development, infrastructure, and technology support, and was involved with all operations of the business. Before Capital IQ, Bill led teams at Sapient, delivering solutions for large clients primarily in financial services.

    He received a BSE in Computer Science from the University of Pennsylvania.

    Read more
  • Management
  • Bob Olson Senior Vice President,
    Financial Services Practice

    Bob Olson serves as ThoughtFocus’ Senior Vice President, for Financial Services. He is based in Dallas, TX.

    Over his 35 years career, Bob has helped many domestic and global financial services and technology firms to improve their performance and profitability.

    His experience in the financial services industry includes managing diverse divisions of U.S. banks including technology, cash management, correspondent banking, check, loan, branch operations, product management and wholesale banking.  He has helped financial institutions reach their growth, expense management, and revenue objectives through global sourcing strategies.  His specialties today include executive management, business development, relationship management, technology consulting, strategy, marketing, sales and sales management, and global sourcing.

    Prior to ThoughtFocus Bob was a Managing Partner at CSC where he oversaw the financial services consulting division for the Americas.  He has also served as the Vice President of Global Financial Services for Unisys where he managed this division.  Before joining Unisys, he was Head of the Financial Services division of the international technology and consulting firm Collabera.

    Bob was previously President and Chief Executive Officer of Carretek, LLC, where he pioneered offshoring banking operations and was responsible for maintaining collaborative relationships with financial institution clients to solve business challenges.

    Bob has also been a part of two banking organizations, holding positions of Executive Vice President of the bank holding company Magna Group (now Regions Financial Corporation) and Group Vice President of Security Pacific National Bank (now Bank of America).

    Bob is a graduate of the University of California, Los Angeles.

    Read more
  • Sanjay Kabra Senior Vice President

    Sanjay Kabra serves as ThoughtFocus’ Senior Vice President, Global Delivery. He is based in Bangalore, India.

    Sanjay joined ThoughtFocus with a clear mandate: broaden, enhance, and deepen the delivery organization’s already well-regarded capabilities, expertise, and reach. He came to the company with extensive experience and thorough understanding of all global enterprise functions and large strategic engagements in complex mission critical environments.

    Sanjay has extended the teams so each can efficiently and effectively handle larger and more complex projects without it losing its agility and long innovation and deployment history. Sanjay has a track record of building high-performance teams that work seamlessly across geographical and corporate boundaries. He has worked with and mentored numerous global companies in defining, formulating, and executing their strategic outsourcing plans along with executing their daily tactical business initiatives.

    Before ThoughtFocus, Sanjay had a long and successful career with HCL Technologies, where he managed multiple vertical business units with a focus on architecting growth strategy for emerging markets and industry verticals. With more than twenty years in technology services, Sanjay has incubated several businesses and has been the catalyst for introducing new service lines.

    Sanjay holds a bachelor’s degree from the University of Calcutta and a Management Certificate from the University of California.

    Read more
  • Anuradha Arun Chief Financial Officer

    Anuradha is ThoughtFocus’ Chief Financial Officer. She is based in Bangalore, India.

    Anuradha is a Chartered Accountant with twenty years of business advisory, process and systems design, management reporting, and internal audit experience. Throughout, she has worked in a broad spectrum of industry and market sectors including information technology, financial services, manufacturing, eCommerce, hospitality, supply chain, and information technology enterprise solutions.

    Beginning in 2011, Anuradha provided financial consultancy to ThoughtFocus, and in early 2015 she assumed the position of CFO. Anuradha brings an industry leading transformational approach to financial processes by analyzing weaknesses in existing systems and designing processes and mechanisms to standardize corporate and enterprise finance and reporting.

    Her deep experience with a broad set of companies spans multiple geographies and regulatory bodies, winning accolades from peers and industry associations. Additionally, Anuradha’s work in reporting and compliance with Private Equity funding and business valuations makes her highly desirable with high-growth companies. 

    Anuradha, an Institute of Chartered Accountants of India fellow member, obtained her degree in 1997. She has a Bachelors degree in Commerce from Bangalore University.

    Read more
  • David Deal General Manager,
    Aerospace

    David V. Deal serves as ThoughtFocus’ General Manager, Aerospace Practice.

    David brings with him extensive experience, passion, entrepreneurial spirit, and a widespread network in the aerospace industry.

    For the past 25 years, he has been a creative business executive with a diverse background; delivering results for Fortune 500 and small start-up companies. David is an innovator with proven abilities in launching and managing business transformations, delivering new products and services while driving business growth, optimizing operational performance, and delivering client satisfaction.

    He brings to this position a broad business knowledge base, outstanding commitment to team development through coaching and mentoring as well as exemplary strategic planning, process development, performance monitoring, risk management, and cost/cash and P&L management expertise.

    He has been an entrepreneur and has held executive management strategic leadership roles with many leading aerospace firms: Thales Aerospace, Pacific Scientific Aerospace (now Meggitt), Dassault Systems, Rockwell Collins, VAS Aero Services, and other global aviation manufacturing and service organizations.

    David, a former US Marine Corps officer, holds a Master of Science degree in Integrated Logistics Support from National University and a Bachelor of Science degree in Education from Idaho State University.

    Read more
  • Prashanth Sharma Vice President

    Prashanth Sharma serves as ThoughtFocus’ Vice President, Manufacturing. He is based in Milwaukee, WI.

    Prashanth has fifteen years of hands-on experience providing strategic technology leadership, processes, organizational integration, and product engineering solutions. The majority of his career has been spent with multi-billion dollar Fortune 50 enterprises in manufacturing. Prashanth has helped numerous large manufacturing companies align technology initiatives to strategic business goals. His expertise include organizational integration, enterprise technology integration, risk management, and new product introduction.

    Prashanth began his career developing software products on multiple technology stacks in global multinational firms. He was an integral part of two successful technology startups, both ultimately growing into successful multi-million dollar technology solution providers.  His extensive experience leading cross-functional, multi-national and cultural business and technology teams across the globe makes him a valuable asset for clients defining their global technology delivery plans.

    Prashanth holds a Bachelors degree from Bangalore India.

    Read more
  • Divyatej Raghu Vice President

    DivyaTej (DT) Raghu serves as ThoughtFocus’ Vice President, Education. He is based in Irvine, CA.

    DivyaTej has over twenty years of experience in software development, business process re-engineering, and enterprise applications implementation.  He focuses on helping clients manage their mission-critical projects and initiatives across multiple geographies. DivyaTej has helped many organizations successfully embrace emerging technologies to overcome complex business and technology challenges using global teams.

    For over fifteen years, DivyaTej has worked with large well-known public and private universities on student success initiatives. He has simultaneously managed projects in ERP, business processes change, business intelligence, enterprise mobility, cloud computing and technology security.

    Prior to joining ThoughtFocus, DivyaTej held key roles at MITS Inc., the SLK Group, and Otto Bilz. As part of the MITS leadership team, he was instrumental in building the ERP and ECM practices. DivyaTej also played a key role in the inception and growth of several startups, such as TF Payments, InfoNet Consulting, iAlertesite.com, and Enfacet. These companies specialized in the areas of mobility, web, and enterprise applications.

    DivyaTej holds a Bachelor of Engineering degree from the University of Mysore, India.

    Read more
  • Jim Hilley Vice President

    Jim Hilley serves as ThoughtFocus’ Vice President, Sales and Relationship Management. He is based in Atlanta, GA.

    Jim, a highly successful sales and business leader with over twenty-five years of broad management experience, focuses on selling value-based professional services in technology and business process outsourcing. He has extensive experience in developing outsourcing strategies with C-level executives in large global enterprises using balanced on-, near-, and off-shore services. 

    Jim is adept at building long-term relationships with executive decision-makers across a broad spectrum of enterprises. He can quickly develop an understanding of the client needs and map them to technology-service propositions that can bring immediate value to the client’s organization. He has a track record of enabling relationships that are based on mutual value creation.

    In his prior roles at Gazelle Consulting and Xpanxion, he held leadership positions in business development and lead the company through an acquisition. At Duke Engineering & Services, Jim managed sales and delivery.

    Jim has a background in Nuclear Engineering from the University of Illinois at Champaign-Urbana and the Georgia Institute of Technology.

    Read more
  • Naganand Jagadeesh Vice President

    Naganand Jagadeesh serves as ThoughtFocus’ Vice President, Payment and Loyalty Solutions.  He is based in Dallas, TX.

    With over twenty years of overall technical experience, Naganand is a technology strategist and proactive leader with the proven ability to build strong business relationships, manage international clients and distributed delivery teams, and create strategic roadmaps.

    He has established ThoughtFocus as a cutting edge transaction processing solutions and service provider. Under his leadership, the Payment and Loyalty Solutions group has developed product frameworks offered as deployment-ready, customizable product platforms in either packaged software models or a Platform as a Service (PaaS) model. One flagship solution is a turnkey, privately labeled mobile payment solution.

    Naganand has contributed to a host of solutions including a payment gateway, transaction acquiring and issuing switch, fleet card authorization host, loyalty solution host, tokenization platform, eCommerce, SMS traffic gateway, and clearing and settlement systems.

    Prior to joining ThoughtFocus, Naganand held senior roles in engineering groups at Fortune 50 technology companies including Unisys Corporation, Compaq, and Hewlett-Packard. His work at HP as a senior firmware engineer involved working on multiprocessor servers, parallel computing architectures, and high availability systems.

    Naganand holds a Bachelor’s of Engineering Degree in Electronics and Communications from the University of Mysore, India, and an Honors Diploma in Systems Management.

    Read more
  • Rand Robbins Director,
    Talent Acquisition

    Rand serves as ThoughtFocus’ Director, Talent Acquisition. He is based out of our New York, NY and Edison, NJ offices.

    Rand has more than twenty years’ experience building relationships with executive leaders, business units, human resources, finance, operations, candidates, and all personnel involved in the recruiting process.

    He has worked with global organizations including Accenture, Comcast, Barclaycard, Cigna, and Bluestone.  Rand brings to the company a diverse background, from building and managing teams, to process development, improvement and deployment to principal level technical recruiting.

    Rand brings to this position his considerable background and expertise in building and directing the Talent Acquisition process.  As our leader in this critical function, he will partner with the executive leadership team and human resources to effectively manage the strategy and implementation of hiring superior talent for the company.

    Additionally, he looks to create efficient transparency within ThoughtFocus by developing strategic initiatives, best practices, tool assessment/implementation, and to review protocols increasing visibility within the technology community.  As part of this program, he will build and maintain strong relationships with business leaders; develop key insights into business needs to anticipate talent requirements and ensure fulfillment of positions.

    Read more
  • Ritesh Wadhwa Vice President

    Ritesh Wadhwa serves as ThoughtFocus’ Vice President. He is based in Irvine, CA and focuses on Business Process Outsourcing (BPO).

    He is responsible for business expansion, operations, and client delivery from ThoughtFocus’ state-of-the-art India, the Philippines, and USA delivery centers.

    Ritesh has seventeen years of business process outsourcing experience. He is a recognized industry expert in transitioning and expanding knowledge-intensive business processes including risk assessment, claims and payroll management, credit services, retail, procurement, logistics back office, and financial services.

    He has successfully worked with and mentored numerous large Fortune 500 clients on their BPO initiatives.  He has managed and directed process transitions for client engagements simultaneously in India and the Philippines. In all of the engagements, he has helped clients realize dramatic cost efficiencies and service performance improvement.

    Prior to ThoughtFocus, Ritesh held a leadership position at HCL where he was part of the pilot group responsible for setting up HCL’s BPO operations. He has been recognized by clients and industry leaders for his contributions to efficiencies in process re-engineering and automation.

    Ritesh holds a Bachelor’s degree in Business Administration and International Business from Guru Jambheshawr University, and a Master’s certification in Business Administration. He is COPC gold standard certified for managing critical business operations.

    Read more
  • Sahitha Ravindran Senior Manager (HR) India

    Sahitha serves as ThoughtFocus’ Senior Manager, Human Resources and is responsible for HR operations in India. She is based in Bangalore, India.

    Sahitha oversees the human resources function at ThoughtFocus for its various delivery centers in India.  In this management role, she is responsible for resource planning, talent acquisition and management, HR compliance, compensation, and benefits administration. Sahitha has been instrumental in creating a vibrant culture within the company and helping support the organization’s aggressive growth over the last decade.

    Before joining ThoughtFocus, Sahitha held leadership roles at Accentia and HSBC.

    Sahitha has a post-graduate degree in Human Resources Management from Bangalore.

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